Shipping policy
Glowithm Shipping Policy
At Glowithm, we’re committed to delivering your order quickly, safely, and with care. All orders include tracking so you can follow your package every step of the way.
Where We Ship
We currently ship to:
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United States
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Australia
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New Zealand
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United Kingdom & Europe
For other countries, shipping rates are calculated at checkout. If your country isn’t listed, please email us at hello@glowithm.com.
United States Shipping (Ships from our US Studio)
| Order Value | Delivery Time | Cost |
|---|---|---|
| $150 USD and above | 3–5 business days | FREE |
| Below $150 USD | 3–5 business days | $10 USD |
International Shipping
| Region | Orders $150+ (Standard Shipping) | Orders Below $150 (Standard Shipping) | DHL Express (Paid) |
|---|---|---|---|
| Australia | 7–12 business days — FREE | 7–12 business days — $10 USD | 3–5 business days — $20 USD |
| New Zealand | 7–12 business days — FREE | 7–12 business days — $10 USD | 3–5 business days — $20 USD |
| UK & Europe | 8–15 business days — FREE | 8–15 business days — $10 USD | 5–8 business days — $20 USD |
Shipping Fees Summary
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US Orders — FREE Priority Shipping (3–5 business days) on orders $150+, $10 USD flat rate for orders under $150.
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International Orders — FREE Standard Shipping (timelines vary by region) on orders $150+, $10 USD for orders under $150, $20 USD flat rate for DHL Express.
Order Processing
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Orders are processed within 1–2 business days (excluding weekends and holidays).
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Once shipped, you’ll receive a tracking link via email.
Important Notes
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Delivery times are estimates and may be affected by customs clearance, public holidays, or courier delays.
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Please ensure your shipping address is accurate. We are not responsible for delays or lost packages caused by incorrect addresses.
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DHL Express does not deliver to PO Boxes — please provide a physical address.
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If your package is returned due to delivery failure, we can reship at your cost.