Yes — while Glowithm™ is designed for intimate areas and results are often personal, we’re grateful to have supportive customers who have shared their before-and-after photos with us. You can view real results on our website and social media, particularly showing visible improvements in tone and brightness around the bikini line and other external areas.

Many users begin noticing reduced irritation and smoother skin within 2–4 weeks, with visible tone brightening typically appearing around 4–8 weeks. With continued, consistent use, results become more noticeable and long-lasting.

Glowithm™ goes beyond brightening — users also report less sensitivity, improved texture, and a renewed sense of comfort and confidence. Curious? Explore our community experiences to see what Glowithm™ can do for you.

We offer a 6-month limited warranty covering product defects, plus a one-time replacement if your device stops working under normal use.

Absolutely. Glowithm is lightweight, compact, USB-rechargeable, and waterproof — perfect for use at home or on the go.

Yes, Glowithm is designed to be gentle and compatible with most intimate care routines. However, for best results, use on clean, dry skin.

Glowithm uses 4 clinically inspired wavelengths to help:

• Brighten and even out skin tone
• Soothe post-wax irritation and daily sensitivity
• Restore moisture balance
• Support healing (including postpartum recovery)

For best results, we recommend using Glowithm 3–4 times per week, with each session lasting 15–20 minutes.

Many users begin to notice reduced irritation and smoother skin within 2–4 weeks, while visible tone brightening often starts appearing around 4–8 weeks. With continued use, improvements can become more noticeable and longer-lasting — as supported by clinical studies on LED light therapy. Light therapy works best as part of a long-term care routine.

YES — Glowithm’s yellow light (590nm) is specifically chosen to support visible tone evening and skin brightness in delicate areas like the bikini line and anal region. Yellow light therapy is known to enhance microcirculation, support cell turnover, and reduce pigmentation without harsh treatments — making it ideal for sensitive skin.

In our customer feedback, 89% reported a brighter and more even skin tone with consistent use. Many begin seeing improvement around 4–8 weeks, with ongoing use leading to deeper, long-term results.

We also provide real, unretouched before-and-after photos from our community to help you see what’s possible — gently, privately, and without the awkwardness.

Yes — we offer free standard shipping on all orders. For faster delivery, DHL Express is available at checkout for an additional fee of $20.

We ship out your order in 1–2 business days.

If you're in the U.S., Australia, or New Zealand (our main delivery spots!), here’s how long it usually takes:

• Standard shipping: 7–12 business days
  
• DHL Express: 3–5 business days

Every order comes with tracking, so you can follow it on the way to you.

For more info, please check out our full Shipping Policy.

Yes! We offer worldwide shipping on all orders.

Yes — all Glowithm™ devices are backed by a 6-month limited warranty from the date of original purchase.

If your Glowithm™ 4-in-1 Light Therapy Pad stops working properly due to a manufacturer’s defect, we will provide a one-time replacement free of charge within the warranty period. This warranty applies only to products purchased through our official site.

🔧 What’s Covered

• One-time free replacement for manufacturer’s defects
• Coverage valid for 6 months from original purchase date
• Applies exclusively to the Glowithm™ 4-in-1 Light Therapy Pad

⚠️ What’s Not Covered

• Damage caused by misuse, drops, accidents, or modification
• Loss or theft
• Use with unauthorized accessories
• Improper charging or connection to incorrect voltage
• Repairs or tampering by unauthorized service providers
• Cosmetic wear from regular use
• Skincare products or third-party accessories

📦 How to Submit a Claim
To initiate a warranty claim, please contact us at hello@glowithm.com with:

• Your order number
• A description of the issue
• A photo or video of the problem

In some cases, the original device may need to be returned before a replacement is processed.

🔒 Additional Terms

• This warranty is valid for the original purchaser only and requires proof of purchase (such as an order confirmation or receipt).
• Glowithm is not responsible for incidental or consequential damages.
• All implied warranties — including fitness and merchantability — are limited to 6 months from the date of purchase.
• Glowithm reserves the right to determine warranty eligibility and the appropriate course of action in each case.

We want you to feel confident in your purchase. If you're not satisfied, we accept eligible returns within 60 days of receiving your order.

To qualify, returns must be initiated within 60 days of delivery and shipped back within 14 days of confirmation. Products must be unused, unopened, and in their original packaging, including all accessories and instructions. Due to the intimate nature of this product, we cannot accept returns on any used or opened items for hygiene and safety reasons. Thank you for understanding.

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, and kindly ask that you share tracking details once the return is sent. Original shipping fees (if any) are non-refundable.

Returned items must be in good, working condition, with no missing or damaged parts. If components are missing, dirty, or damaged, the cost of replacement will be deducted from your refund. Items marked final sale are not eligible for return or refund.

Once your return is received and inspected, refunds will be issued to your original payment method within 7–10 business days. Most orders qualify for free shipping at checkout, but any shipping fees paid are non-refundable.

Start by connecting the device to a power source and selecting your preferred light mode (yellow, red, blue, or near-infrared) using the controller. Adjust the intensity and timer based on comfort. Use Glowithm on clean, dry skin by placing the pad comfortably over the targeted area.

We recommend using it 3–4 times per week, for 15–20 minutes per session. Continued, consistent use helps deliver visible and long-term improvement in tone, comfort, and skin clarity.

No app, serum, or conductive gel is required — just plug in, place, and relax.

Yes — after treatment, you can apply a gentle, fragrance-free moisturizer or soothing cream if desired. Just make sure skin is clean and dry during the session itself for best light absorption. Avoid harsh actives or fragranced products immediately afterward, especially on sensitive areas.

Yes — Glowithm is designed for external use only and is safe for areas such as the bikini line, anal region, vulva, and underarms. It should never be used internally or on skin that is broken, infected, or actively irritated. Always use on clean, dry skin and discontinue use if you experience any discomfort.

Absolutely. Glowithm is ideal for use after waxing or shaving, when the skin is clean and dry. The device helps soothe redness, calm irritation, and may help prevent ingrown hairs and bumps. We recommend waiting until the skin has cooled and there is no visible irritation before starting your session.

Glowithm is designed for external, cosmetic use and is safe for most users. However, there are a few cases where extra care — or medical guidance — is recommended to ensure your safety and comfort.

Please do not use Glowithm if you:

• Are under 18 years old
• Have an implanted electronic medical device (e.g., pacemaker)
• Are undergoing cancer treatment or have active tumors
• Have open wounds, skin infections, or severely inflamed or broken skin in the treatment area
• Are using the device internally (Glowithm is for external use only)
• Are experiencing severe skin sensitivity in the treatment zone
  

Please consult your doctor before use if you:

• Are pregnant or breastfeeding
• Have a history of epilepsy or are sensitive to light
• Are taking photosensitizing medications (e.g., certain antibiotics, acne treatments, or hormone therapies)
• Have recently undergone laser treatments, chemical peels, or intimate surgery
• Have any chronic skin conditions such as eczema or dermatitis in the target area

Stop using Glowithm immediately if you experience:

• Burning, stinging, or abnormal discomfort
• Redness, swelling, or rash after treatment
• Any signs of allergic or skin reaction
  

Glowithm is a gentle, non-invasive light therapy pad — but like all wellness tools, it works best when used with care. If you’re ever unsure, we recommend speaking with your healthcare provider before starting use.